Dispensary - Clements Surgery
We are a part-dispensing practice and we dispense to patients living in surrounding villages which are more than 1 mile from a chemist.
Contact the dispensary
The Dispensary Manager and their team are there to help you. Please call the practice on 01440 841 300 and ask to speak to a member of the dispensary team.
Effective from Tuesday 1st September, dispensary opening times are Monday to Friday, 09:00 - 11:00 and then 15:30 - 18:30. This includes collecting your prescription, telephone requests and the dispensary reception.
Requesting medication as a dispensary patient – please allow 4 working days.
Ordering Day |
Day ready to collect |
Monday |
Friday |
Tuesday |
Monday |
Wednesday |
Tuesday |
Thursday |
Wednesday |
Friday |
Thursday |
Patients can request repeat prescriptions in the following ways:
- Use SystmOnline which can be done by clicking on the ‘Order Repeat Medication’ link at the top of this page. If you have not registered for online services you can do so by completing an online services form at the Surgery.
- By completing a repeat prescription form at the Surgery.
Picking up your medication
Your medication can be picked up from:
- The dispensary at Clements Surgery. During the pandemic we are using Clements as the main site for collecting prescriptions.
- From 5th October, Kedington Surgery will reopen between the hours of 10:15am and 11:45am every Wednesday morning. This is to allow the collection of prescriptions only and will act as a pick up point, with no access to the Surgery.
Other services
You may be invited to have a one-to-one consultation with a Dispenser to discuss your requirements and compliance with your present medication (This is called DRUM).